Guest inquiries
Guest inquiries can come in at any time from anywhere in the world, at all hours of the day or night given potential time differences. If they do not get a response quickly enough, it could cost a booking.
Real estate partnerships
Increase the cash flow for your property
Increased revenue. Larger profit margins. Seamless guest and resident experiences.
Why working with Avalon?
We are a real estate-driven, residential hospitality company that delivers exceptional value to our guests and property partners. Leveraging our brand, technology, and operational expertise, we consistently execute the industry's best furnished apartment management services. We work with our guests to craft the perfect stay in the most convenient location. Every reservation guarantees comfort, privacy and the security of 24/7 guest support. Our dedicated team is always available to answer questions and concerns.
Here's how we create value for our real-estate asset owners:
- Boost revenue and NOI through short term stays: rent by the day, week, month
- Furnished units for stays less than 30 days with the ability to flex to more than 30 days, backed by world-class multi-channel distribution and revenue management
- Handle the hard parts of managing a property, like marketing, online distribution, maintenance, and guest communications
- Reduce turnover costs and realtor commission fees
- Simplify the rent roll process
Technology enabled services
15–20%
higher income than traditional long-term rentals, on average.
At Avalon, we aim to maximize the returns on your investment property. And as a result, Avalon properties deliver returns, on average, 15-20% higher income than traditional long-term rentals. We use historical booking data, market trends as well as our own analytics to set the nightly rate of our properties right at the sweet spot — high enough to maximize the returns, without affecting the occupancy rate.
Through technology, we ensure a seamless, safe, and secure environment for our guests and the building's staff and residents. We identify and prevent bad actors before they ever set foot on an Avalon property and our local teams are available to respond to our guest's requests at any time.
Let's connectWe're a one-stop solution for management services
- Design Consultation
- Revenue Optimization
- Concierge Services
- Cleaning Services
- 24/7 Guest Support
- Repair & Maintenance
- Payment Processing
- Intelligent Guest Screening
At Avalon we take care of everything for you
Managing a successful short-term rental property takes up a lot of time and work.
Key exchange
As a host you need to be present to collect the keys when a guest checks out, and to hand them to the next guest when they arrive. That means being there twice on a same-day turnover — more still if a key is lost or a guest locks themselves out.
Housekeeping
Cleaning the property between each guest's stay is absolutely essential. Cleanliness and tidiness are the first things guests notice when they check in, and it will dramatically damage their experience if the cleaning is not perfect.
Laundry
Linens and towels can be a nuisance, especially since in-suite laundry isn't meant for heavy loads. We keep clean linen and sheets at your guests' beck and call, whether it's 3pm in the afternoon or 3am at night.
At Avalon, we take care of all of those tasks for you: advertising your rental property, managing guest inquiries, management tasks, guest check-ins and check-outs. Our dedicated team handles all guest communications 24/7. This includes booking requests and all communications leading up to and during a guest's stay. We also handle the issue of lost or misplaced keys. Additionally, there is a dedicated cleaning team to clean each property and restock the amenities every time a guest checks out, so it is in perfect order for the next guest. We use the finest quality linens and towels, organic toiletries and best in class furniture to equip our suites with the highest standard features for our guests.
Marketing and distribution partnerships across major OTAs
- Airbnb
- Booking.com
- Expedia
- Hotels.com
- Agoda
- Tripadvisor
- Trivago
- Travelocity
- Hotwire