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Bon voyage and welcome home.

The comforts you crave + the freedom to travel. Call Avalon your home for as long as you like.

21 Avenue Road, TORONTO, ON M5R 1C4
Check-in Time: 3 PM
Check-out Time: 11 AM

    The entrance to building is through 21 Avenue Road, next to the Art Gallery. Upon arrival to the lobby, message or call us at +1 (416) 731-1372. A member of our staff will meet you in the lobby to greet you and help with the check-in.​ Enjoy an early check-in for a fee of $50, as early as 12 PM, subject to availability. Please confirm with our guest support team ahead of time. Note: Our check-in desk opens at 3 PM and closes at 10 PM. ​ The property can be accessed from Avenue Road. It is mandatory to show your ID to the concierge upon your check-in. This is for security and COVID reasons.
    Check-out time is 11:00 AM Please leave the keys and parking pass (if provided) in the suite. Enjoy a late check-out for a fee of $50 (As late as 1 PM). Please confirm with guest support agents ahead of time. NOTE: Concierge will not take any keys. If there are any issues with the suite, please inform us as quickly as possible so we can solve them for the next guest we will use our damage security deposit in the case of damage or losses to our suite. Uninformed late check-out will be charged CAD $65/hour.
    24/7 Paid public parking is available in the building through 188 Cumberland Entrance (Driveway right next to STK). ​ Parking rates with Avalon Suites are CAD $35/night on a first-come-first-serve basis. Please contact +1 (416) 731-1372 to reserve a spot and pay ahead of time. Upon check-in our guest support agents will provide further instructions and guide you to your spot. Here's a video on how access the parking:
    Network: Room Number (e.g. 2204) Password: AmsterdamGate
  • TV
    Your Suite is equipped with a smart TV, Netflix, and cable channels. Please use the Remote to access cable channels and news. Check the guest manual for further instruction on how to use the TV. NOTE: You will need your own Netflix account to access Netflix. Channel List: ABC Buffalo AMI Audio AMI Tele AMI-TV APTN CBC Toronto CBC Buffalo CHCH City Toronto CPAC English CPAC Francais CTV Toronto CTV Two Barrie Fox, Buffalo Global Toronto ICI RDI ICI Tele Toronto NBC Buffalo OMNI I OMNI II ONT.PARLIMENT PBS Buffalo TFO TV5 TVA Montreal TVO Unis Weather Network Yes TV
    The gym and fitness centre are located on the 3rd floor in the building. Equipped with weights, treadmills, aerobic equipment, and cable equipment. Please register with concierge if you wish to use it. Hours of operation are 6 AM - 11 PM.
    Additional housekeeping can be a purchased for an additional $100 CAD per service request.
    All guests must identify themselves with an ID or passport at the time of check-in. ​ Please be aware no parties or social gatherings are permitted in the suite. There are noise-detector devices installed in your suites to help us track the noise level. Quiet hours are from 9:00 PM to 9:00 AM. In case of violation of the policy and disturbance of other neighbors, we will have to cancel your reservation and our security team will have to evict your guests from the suite. You will also be charged CAD $450. ​ Please remember to lock the suite door at all times and take the keys with you when you leave the suite. In case of loss/stolen keys, we will have to charge you a penalty of CAD $500. ​ Smoking inside the suite and hallways are strictly prohibited. We will charge a penalty of CAD $500 in case of violation of this policy. Pets are not permitted in the suite. If found, you will be charged CAD $450. We expect you to depart the suite in reasonable conditions. ​ If you find any issues with your suite, please inform us as soon as possible. We are here to help!
    Your suite has been fully serviced prior to your check-in upon arrival. There is a garbage chute located on every floor. Luggage storage is available for a fee of $25.
    Phone Number: +1 (416) 731-1372 Our guest support agents are on site from 11:00 AM to 9:00 PM daily. You can contact them if you require any assistance with reservations and necessities. Please do not hesitate to contact them.
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