FREQUENTLY ASKED 

QUESTIONS

FREQUENTLY ASKED 

QUESTIONS

Welcome to Avalon Suites Yorkville! We are please you have chosen to stay with us and hope the accommodations and services provided will exceed your expectations. 

155 YORKVILLE AVE TORONTO, ON M5R 0B4

Check-in Time: 3 PM

Check-out Time: 11 AM

Frequently Asked Questions

CHECK-IN INSTRUCTIONS


Please upon arrival to the lobby, message or call us at
+1 416-731-1372.
A member of our staff will meet you in the lobby and greet you.

Note: check-in desk closes at 10 PM

The condominium can be accessed from Yorkville Ave. side. It is mandatory to show your ID to the concierge upon your check-in. This is for security and COVID reasons




CHECK-OUT INSTRUCTIONS


Check-out time is 11:00 AM Please leave the keys in the suite If there are any issues with the suite, please inform us as quickly as possible so we can solve them for the next guest we will use our damage security deposit in the case of damage or losses to our suite




PARKING


24/7 Paid public parking is available in the building through 188 Cumberland Entrance (Driveway right next to STK) Parking Rates with Avalon Suites are $30 a Day




WIFI CONNECTION


Network: Room Number (e.g. 2201) Password: AmsterdamGate




TV & MOVIES ON DEMAND


Your Suite is equipped with a smart TV, Netflix, and cable channels. Please use the Remote to access cable channels and news




GYM AND FITNESS CENTRE


The gym and fitness center are located on the 3rd floor in the building. Hours of operation are 6 AM - 11 PM. Please register with concierge if you wish to use it.




BASIC RULES


All guests must identify themselves with an ID or passport at the time of check-in Please be aware no parties or social gatherings are permitted in the suite. There are noise-detector devices installed in your suites to help us track the noise level. In case of violation of the policy and disturbance of other neighbors, we will have to cancel your reservation and our security team will have to evict your guests from the suite Please remember to lock the suite door at all times and take the keys with you when you leave the suite. In case of loss, we will have to charge you a penalty Smoking inside the suite and hallways are strictly prohibited. We will charge a penalty in case of violation of this policy We expect you to depart the suite in reasonable conditions If you find any issues with your suite, please inform us as soon as possible. We are here to help




EXTRAS


Your suite has been fully serviced prior to your check-in upon arrival If you require additional cleaning, please contact our support line. There will be an additional charge of CAD $70 per cleaning service





Thank You Very Much and Enjoy Your Stay!